Responsible gambling

At Twin Casino, we're committed to providing a safe and responsible gaming environment for all our players. We believe that gambling should be treated as entertainment, not a source of income. Our brand supports responsible play by promoting safe gambling practices and complying with the regulations set forth by our licensing authorities.

What Is Responsible Gambling?

Responsible gambling means treating your gaming experience as entertainment, not a way to make money. It's essential to be aware of the warning signs of problem gambling, which can include:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gambling

Tools to Stay in Control

We offer a range of tools to help you stay in control of your gaming experience. These include:

• Deposit Limits: Set limits on how much you can deposit into your account.
• Wagering Limits: Limit the amount you can wager on specific games or overall.
• Session Time Limits: Control how long you spend playing by setting time limits for each session.
• Reality Checks: Receive reminders to take breaks and assess your gaming habits.
• Loss Limits: Set limits on losses to prevent significant financial damage.
• Self-Exclusion Options: Temporarily or permanently exclude yourself from accessing our platform.

How to Request Limits or Exclusion

To set limits or activate self-exclusion, please follow these simple steps:

1. Log in to your account and navigate to the "Responsible Gaming" section.
2. Select the tools you'd like to use from the options listed above.
3. Confirm your changes by following the on-screen instructions.

Limits and exclusions will be applied immediately, and you can always adjust or remove them as needed.

Support for Problem Gambling

If you're struggling with problem gambling, don't hesitate to reach out for help. We encourage you to seek assistance if you find that gaming is no longer enjoyable. Some common signs of problem gambling include:

• Chasing losses
• Borrowing money to gamble
• Lying about your gambling habits
• Neglecting other areas of life

If you're struggling with any of these issues or feel that you need support, please don't hesitate to contact us. We can provide guidance on how to seek help from organizations such as:

• GamCare
• BeGambleAware
• Gambling Therapy

Protecting Minors

At Twin Casino, we take the protection of minors very seriously. Underage gambling is strictly prohibited, and we employ age verification methods to ensure that only adults can access our platform.

We also recommend that parents use parental control software to restrict their children's access to online gaming.

Resources and Useful Links

In addition to the tools and resources available on our platform, you may find the following organizations and tools helpful:

• GamCare
• BeGambleAware
• Gambling Therapy
• National Council on Problem Gambling (NCPG)
• The International Centre for Youth Gambling Research and Education (ICYGRE)